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Annual and Sustainability Report 2024/25

In our Annual and Sustainability Report, we reflect on a successful financial year in which we courageously tackled new challenges. The report outlines the EOS Group’s principal activities and business highlights, along with its strategies for corporate, social, and environmental responsibility.

Read the whole report here

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EOS Magazine

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KI im Forderungsmanagement: In diesem Bild analysieren zwei Fachleute gemeinsam Programmiercode für automatisierte Prozesse auf einem großen Bildschirm. Die Szene veranschaulicht die praktische Anwendung von Künstlicher Intelligenz (KI) und Robotic Process Automation (RPA) im Forderungsmanagement – ein Beispiel für die digitale Transformation im Forderungsmanagement.

AI and the future of debt collection

4 min.
How is AI reshaping the financial sector? In this interview, Dobrin Mirevski and Paul Baltag share their views on upcoming changes – from ethical automation to real-time decision-making.
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Junge Frau mit ihrem Handy neben einem EOS Teammitglied mit Kopfhörern und zwei Frauen, die miteinander sprechen.

Plain language: Improving communication with consumers

3 min.
Plain language helps companies and consumers alike. In this interview, an expert in the field explains why that is so and why it is especially important in the debt collection segment.
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ESG: EOS hat eine klare Agenda für umweltbewusstes und soziales Handeln. Expert*innen für Corporate Responsibility sorgen in den Landesgesellschaften für die Umsetzung der Strategie.

ESG experts promoting sustainability at EOS internationally

4 min.
Commitment to strategy: Sustainability is becoming a success factor for financial companies. ESG experts at EOS are driving environmentally conscious and socially responsible action internationally.
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Innovationswettbewerb: Das Gewinnerteam stellte eine Künstliche Intelligenz (KI) vor, die eigenständig Callcenter-Anrufe entgegennehmen und abgeben kann.

Innovation contest: When employees shape the future with AI

3 min.
Now for the third time, EOS was calling on its employees to take part in the innovation contest. The goal: promoting international collaboration and enhancing performance.
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Illustration mit einer Frau die vorm Computer sitzt und einen Roboter anguckt.

RPA: Improving quality with software robots at EOS

2 min.
“Programmed revolution”: The EOS Group is optimizing its digital receivables management with robotic process automation, freeing up staff for more complex and creative tasks.
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Der Cybersicherheitsexperte Janusch Skubatz, Chief Information Security Officer der EOS Gruppe, mit braunem Haar und weißem Hemd

Not sure about generative AI? The balance between innovation and risk.

4 min.
Generative AI offers companies enormous potential. The Otto Group reduces these risks with its in-house ogGPT tool. The EOS Group also benefits from this.
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Eine Studie zeigt: Potentiale von KI in Risk & Finance noch ungenutzt.

Survey reveals: AI potential not being exploited in risk and finance.

2 min.
A survey reveals that generative AI like ChatGPT offers companies potential applications in numerous areas. In the area of risk and finance, it also harbors untapped potential.
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Das ist die neue Marke EOS: Marwin Ramcke präsentiert sich und das neue EOS Logo.

The new EOS brand: Pioneering and more dynamic and digital.  

3 min.
In this interview, CEO Marwin Ramcke talks about the mindset behind the brand and what it means for the company’s business partners.
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Artificial intelligence and Asian platforms are transforming online retail

The online shop's sales growth continues. The share of traffic and sales via smartphones is increasing. The advance of Asian platforms is putting pressure on prices, sales, and margins and increasing advertising costs. AI applications are on the rise. This is shown by the latest online retailer survey conducted by ZHAW. 

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EOS Studies - This is knowledge.

Knowing what moves the economy and society: That is our claim for the market and consumer studies of EOS. Our studies, which we produce together with renowned market research institutes, offer exciting facts about customer payment behavior, payment methods, digitalization and the benefits of data. 

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Contact

Basil Schneuwly, Head of Marketing & Communication, EOS Switzerland

Basil Schneuwly

Head of Marketing & Communication


Phone: + 41 58 411 73 03

[email protected]