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Junge Frau mit ihrem Handy neben einem EOS Teammitglied mit Kopfhörern und zwei Frauen, die miteinander sprechen.

Plain language: Improving communication with consumers

3 min.
Plain language helps companies and consumers alike. In this interview, an expert in the field explains why that is so and why it is especially important in the debt collection segment.
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ESG: EOS hat eine klare Agenda für umweltbewusstes und soziales Handeln. Expert*innen für Corporate Responsibility sorgen in den Landesgesellschaften für die Umsetzung der Strategie.

ESG experts promoting sustainability at EOS internationally

4 min.
Commitment to strategy: Sustainability is becoming a success factor for financial companies. ESG experts at EOS are driving environmentally conscious and socially responsible action internationally.
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Innovationswettbewerb: Das Gewinnerteam stellte eine Künstliche Intelligenz (KI) vor, die eigenständig Callcenter-Anrufe entgegennehmen und abgeben kann.

Innovation contest: When employees shape the future with AI

3 min.
Now for the third time, EOS was calling on its employees to take part in the innovation contest. The goal: promoting international collaboration and enhancing performance.
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Illustration mit einer Frau die vorm Computer sitzt und einen Roboter anguckt.

RPA: Improving quality with software robots at EOS

2 min.
“Programmed revolution”: The EOS Group is optimizing its digital receivables management with robotic process automation, freeing up staff for more complex and creative tasks.
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Der Cybersicherheitsexperte Janusch Skubatz, Chief Information Security Officer der EOS Gruppe, mit braunem Haar und weißem Hemd

Not sure about generative AI? The balance between innovation and risk.

4 min.
Generative AI offers companies enormous potential. The Otto Group reduces these risks with its in-house ogGPT tool. The EOS Group also benefits from this.
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Eine Studie zeigt: Potentiale von KI in Risk & Finance noch ungenutzt.

Survey reveals: AI potential not being exploited in risk and finance.

2 min.
A survey reveals that generative AI like ChatGPT offers companies potential applications in numerous areas. In the area of risk and finance, it also harbors untapped potential.
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Das ist die neue Marke EOS: Marwin Ramcke präsentiert sich und das neue EOS Logo.

The new EOS brand: Pioneering and more dynamic and digital.  

3 min.
In this interview, CEO Marwin Ramcke talks about the mindset behind the brand and what it means for the company’s business partners.
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End of the Corona boom in e-commerce

The boom in e-commerce as a result of Corona measures is over, shows the current ZHAW online retailer survey. The biggest challenges in e-commerce currently lie in the increased competition and bottlenecks in personnel. Artificial intelligence, however, offers numerous opportunities.
Illustration of different communication channels such as mail or telephone.

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Annual and Sustainability Report 2023/24

Very good results in challenging times: In its 50th anniversary year, the EOS Group looks back on a demanding and successful financial year 2023/24. All key figures, business highlights and exciting throwbacks to 50 years of EOS as well as achievements and highlights of the EOS Group's commitment to its social, societal and environmental responsibility can be found in this year's annual and sustainability report.
Read the whole report

EOS Studies - This is knowledge.

Knowing what moves the economy and society: That is our claim for the market and consumer studies of EOS. Our studies, which we produce together with renowned market research institutes, offer exciting facts about customer payment behavior, payment methods, digitalization and the benefits of data. 
To our study overview

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Basil Schneuwly, Head of Marketing & Communication, EOS Switzerland

Basil Schneuwly

Head of Marketing & Communication


Phone: + 41 58 411 73 03

b.schneuwly@eos-schweiz.com