We want to change the future for the better and make a difference through our day-to-day work. We have formulated this in our claim and purpose: Changing finances for the better. This is what drives us, day after day. And we are always seeking the best talent to help defaulting payers settle their bills in a smart way that meets their particular needs. We therefore welcome you with open arms, all you business consultants and creative technologists, strategists and scrum masters, financial specialists and call center experts. Whether you’re a thinker, a doer, or someone who thinks outside the box, our doors are open to you. Because we know that only by working together can we change the finances of our customers and defaulting payers for the better.
Unser EOS Lehrlingsvideo – von Lernenden für Lernende! (Only in german)
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Die EOS Schweiz AG fungiert als Partnerin für Unternehmen im Bereich Forderungsmanagement. Die HR-Leiterin des Finanzdienstleisters, Susan Gallani, hatte auch schon schlaflose Nächte – aber nicht wegen ihres Teams.
Jobs at EOS in Switzerland – working for a debt-free world
in Kloten
Unsere Spezialisten Kundendialog unterstützen die Inkassoarbeit der EOS Schweiz AG. Es gilt, Wege der Schuldenregulierung aufzuzeigen und Zahlungsvereinbarungen abzuschliessen. Du beweist in den richtigen Momenten Fingerspitzengefühl und verstehst es, unsere Konsumenten optimal zu betreuen? Dann bist Du bei der EOS Schweiz AG genau richtig.
Das ist der Job
Du kommunizierst sowohl telefonisch als auch im Schriftverkehr mit Konsumenten, Schuldnerberatungen, Rechtsanwälten und Betreibungsämtern.
Du klärst Rückfragen, die Ursachen für Zahlungsrückstände, verhandelst Rückzahlungszeitpunkte und Ratenzahlungspläne.
Du motivierst deine Gesprächs- und Korrespondenzpartner zur Einhaltung getroffenen Vereinbarungen.
In deinem Fokus steht das Forderungsmanagement im vorrechtlichen- und rechtlichen Bereich sowie die eigenständige und abschliessende Bearbeitung von Inkassofällen
In unserem Inkassosystem dokumentierst du alle erforderlichen Informationen, erfasst Gesprächsnotizen und überwachst gesetzte Termine.
Das bringst du mit
Abgeschlossene Ausbildung als Fachmann:frau Kundendialog EFZ oder eine kaufmännische Ausbildung
Ausgeprägtes Kommunikationsgeschick sowohl am Telefon als auch in Schriftform
Verhandlungsgeschick, Durchsetzungsvermögen, Durchhaltevermögen, Verantwortungsbewusstsein und Freude an der Interaktion mit Dritten
Sichere Deutschkenntnisse
Gute MS Office-Kenntnisse
Das bieten wir unseren Mitarbeitenden
Flache Hierarchien, kollegiale Wertschätzung und offene Gesprächskultur
Mindestens 25 Ferientage
Attraktive Sozialleistungen
Flexible Arbeitszeitmodelle
Beteiligung an ÖV Abonnements
Mobiles Arbeiten möglich
Förderung interner Karrierewege
Gelebte Fehlerkultur: Fail fast, learn faster
Challenge accepted?
Diese Stelle wartet auf eine motivierte, energiegeladene und verantwortungsbewusste Persönlichkeit, die etwas bewegen und eigene Ideen einbringen möchte. Du bist die Visitenkarte der EOS und unseren Kunden!
Fühlst du dich angesprochen?
Dann mach den nächsten Schritt und melde dich bei uns.
What drives us at EOS? What is it that our more than 6,000 employees give their best for every single day? Our answer: Changing finances for the better. This is what we are committed to. And this aspiration is part of our DNA.
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Through this commitment we want to make clear that the work we do on a daily basis changes people’s lives in ways great and small. We make sure that the financial situation of our customers, and of defaulting payers, changes for the better.
Our heartbeat provides the framework for the way we work with one another. The aim is to quickly respond to new developments, assume personal responsibility, and operate in a more interconnected way. This is how you create a culture of entrepreneurial thought and action. The seven principles that help us navigate this process are: Be courageous, Trust, Love to learn, Strive for excellence, Embrace change, Walk your talk und Share your knowledge.
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You can read about which cookies we use here.
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