In June 2024 the EOS Group celebrated its 50th anniversary. We began doing business in Germany in 1974 and have since become one of the top three receivables management experts in Europe. This report tells you what distinguishes us as EOS.
The home page contains the highlights of the past financial year, an interview with the EOS Group’s Board of Directors and a video with our highlights from 50 years of EOS. We put together key figures, financial insights and business results on the subpage “Our 2023/24 fiscal year”. On the page “Our responsibility 2023/24” you learn how EOS lives up to its corporate, social and ecological responsibility. The facts and figures in our report on environmental, social and governance aspects were prepared with reference to the standards of the Global Reporting Initiative (GRI): GRI Content Index Sustainability Report 2023/24.
Back to our anniversary: Employees share memories of 50 successful and eventful years on the subpages. Do take a look!
We look back on half a century during which we have continuously developed ourselves and our business. Our success story has been written jointly by our many different employees.
The EOS Group is a leading technology-based investor in receivables and real estate portfolios and an expert in processing outstanding receivables. With more than 50 years of experience and locations in more than 20 countries, EOS offers smart services related to receivables management. We embrace progress because we know that digital and automated processes make us better and more efficient. Every day we work with passion and dedication to our mission of changing the finances of customers and consumers for the better. Find out more about our values here. GRI 2-6
Expertise
We invest in NPLs
We purchase, analyze, and process receivables portfolios. Reducing the number of non-performing loans (NPLs) is essential for a stable economy and selling them to specialists such as EOS fosters growth. Banks and companies can concentrate on their core business, and capital is freed for new loans and investments.
Internationality
We overcome borders
The strength of the EOS Group lies in its widespread presence in Europe, with companies in more than 20 countries. With international projects and by sharing best practices we continuously learn from one another and benefit from our Group’s diversity. Hereby we generate synergies and increase our innovative power.
Responsibility
The way we work is transparent and fair
For us, debt collection means assuming responsibility. Our commitment to operating ethically and sustainably has been embedded in our corporate responsibility strategy. We help consumers to settle their outstanding payments. We show them respect and offer individual processing through smart debt collection. Transparency, fairness and the highest service standards are among our central values.
More than 6,000 people work at EOS and each one of them contributes to our success. The Board of Directors represents our values externally and inspires internally. In 2023/24 Dr. Stephan Ohlmeyer and Sebastian Pollmer were appointed as new members of the Board. We have another new face in the current fiscal year as Dr. Eva Griewel assumes the post as CFO of the EOS Group as of August 1, 2024.
An interview with the EOS Board
The great analysis: Five members of our Board of Directors assess the results of the financial year, describe the highlights for the EOS Group and its regions and take a look at 2024/25. GRI 2-9
No progress without change. Therefore, we are happy to have no fewer than three new members on our management team. Welcome aboard! GRI 2-9
‘Emotional intelligence is very important, and that’s something you learn a lot interacting with your children.’
Dr. Stephan Ohlmeyer
joined EOS in 2023 as part of the Board of Directors and assumed responsibility for the region Central Europe. He grew up in Hamburg, earned a Ph.D. in physics and moved to London early in his career, where he worked for renowned financial companies, such as Morgan Stanley and Goldman Sachs, for the past 25 years.
‘I’ve always been very curious about different cultures, different people and also about different perspectives.’
Sebastian Pollmer
is 40 years old, which makes him the EOS Group’s youngest member of the Board. He is responsible for the region Western Europe. Born in Hamburg, he has been part of EOS since 2016 and has already put his mark on the Group in various roles, for instance, when he established the secured receivables business.
‘As a board member, it’s always important to remember that your actions speak louder than your words. Leading by example is therefore a fundamental principle for me. It all starts with my behavior.’
Dr. Eva Griewel
is the first woman to join the EOS Board of Directors. She succeeds the longstanding CFO, Justus Hecking-Veltman. Neither her position nor our company are strangers to her: for the past few years she was the CFO at the Buss Group. She holds a Ph.D. in Economics and previously worked in the EOS Group for more than 10 years, including as Senior Vice President of the Division Management Western Europe.
For 50 years we have been experts in non-performing receivables.
We think and operate in innovative and responsible ways across borders. We focus on long-term success and sustainable profitability. Our approach paid off in the past fiscal year. Here are our highlights of financial year 2023/24. GRI 201-1
Revenue climbed 2.1 percent to EUR 997.3 million.
EUR million
0
In fiscal 2023/24 the EOS Group recorded EBITDA of EUR 412.9 million.
EUR million
412.9
Investment volume in receivables portfolios amounted to EUR 583.5 million in fiscal 2023/24.
EUR million
583.5
A total of 6,117 employees contributed to the successful financial year 2023/24
employees
6,117
EOS successfully settled 5 million debt cases in fiscal 2023/24, thus helping defaulted consumers.
million
5
Two decades of successful collaboration
For more than 20 years, the IT service provider Konica Minolta has handed over receivables to EOS in Germany. Consequently, it can concentrate on its basic business. Watch the video to find out how EOS has helped Konica Minolta optimize its receivables management.
Fifty years of EOS. That means 50 years of passion, responsibility and changing things for the better. In our review format we present people who have been part of the successful journey. They tell us what makes EOS special.
‘In our Risk Management team we rate unsecured receivables portfolios before they are purchased. Together we have 150 years of experience. This is a major advantage, as most portfolios have a specific storyline which it is important to understand.’
Claus Wieland, Head of Risk Management, EOS Holding
Risk management: experience, curiosity, and math are key
How did it all begin? When Risk Management started out in 2003, only portfolios in Germany were analyzed, and gradually foreign companies were added. Initially every analyst assessed portfolios in all countries. Today we are more focused on specific country zones. With increasing expertise on the part of everyone involved, the close collaboration with the national subsidiaries has become more professional.
Business success in our industry sector depends on the right purchase decisions and assessments. Experience, curiosity, and the right blend of math, number crunching and communication are the key to success.
‘I just wanted a summer job but ended up staying with EOS. That was more than 15 years ago.’
Dilyana Taneva, Sales & Marketing Specialist, EOS Bulgaria
The special EOS spirit
More than 15 years ago I was looking for a vacation job for the summer, and a fellow student recommended EOS to me. I just wanted to work for three or four months, until the start of the next semester. But it was a great atmosphere, my colleagues were super nice and the work was as interesting as it was challenging. So I stayed and combined my studies with my job until I took the exams for my degree. Since then I have collected lots of valuable experience—both in operations as well as in sales and marketing. This enables me to evaluate projects from multiple angles.
‘It’s great to see how we use our strengths and experiences in different countries and cultures to promote best practices and build a strong brand identity.’
Anthony Jenks, Managing Director of EOS Solutions, UK
In 2004 I started as Group Finance Manager at the Logic Group, which later became EOS Solutions UK. Collaboration within the EOS Group has increased enormously during my tenure here—and I greatly appreciate that the people I work with are really friendly, open-minded and professional. We are all proud to be part of such a forward-looking, international and industry-leading company.
Reporting period: March 1, 2023, until February 29, 2024
Last revised: August 2024
We use cookies on our website to enable you to have the best possible website visit. These include cookies that are necessary for the operation of the website, those that are only used for anonymous statistical purposes, cookies that are used for comfort settings and cookies that are used to provide you with personalized, interest-based content. You can decide yourself whether you want to allow the use of statistics, comfort, and marketing cookies. In addition, you can change/withdraw your consent at any time by clicking on the Change Cookies settings on the bottom of the website. Further information can be found in our Privacy Policy and Imprint.
Necessary
We use necessary cookies. These cookies are necessary for the operation and the basic functions of the website. In particular, they enable the security-relevant functioning of our website.
You can read about which cookies we use here.
Tool name
Cookieconsent_status
Tool provider
EOS Holding GmbH
Address of tool provider
Steindamm 71, 20099 Hamburg, Germany
Tool description
Essential cookie to save consent banner inputs.
Data processed
None
Purpose of data processing
To save consent
Retention period
60 days
Tool name
Java Session Cookie
Tool provider
EOS Holding GmbH
Address of tool provider
Steindamm 71, 20099 Hamburg
Tool description
Randomly generated session number essential for the proper functioning of the application software.
Data processed
None
Purpose of data processing
Proper functioning of website
Retention period
Session cookie – is deleted after you have closed your browser.
Comfort
If you allow comfort cookies, we can make use of our site easier for you. If you visit our website again to use our services, it will automatically be recognized that you already visited us and the entries and settings you made will automatically be recognized so that you do not have to enter them again.
You can read about which cookies we use here.
Tool name
Visitor
Tool provider
EOS Holding GmbH
Address of tool provider
Steindamm 71, 20099 Hamburg, Germany
Tool description
We use this cookie to make it easier for you to use this website.
Data processed
None
Purpose of data processing
Optimization, improvement of service
Retention period
Session cookie – is deleted after you have closed your browser.
Tool name
NEW_Visitor
Tool provider
EOS Holding GmbH
Address of tool provider
Steindamm 71, 20099 Hamburg, Germany
Tool description
We use this cookie to make it easier for you to use this website.
Data processed
None
Purpose of data processing
Optimization, improvement of service
Retention period
1 day
Statistics
We use statistical cookies to improve our offering and ensure a needs-based design and the continuous optimization of our website.
For this, we collect anonymized data for statistics and analytics, for example, to determine site traffic and user behavior and to adapt and improve our content and the website experience. You can read about which cookies we use here.
Tool name
nmstat
Tool provider
Siteimprove GmbH
Address of tool provider
Rosenheimer Str. 143 C, 81671 Munich, Germany
Tool description
This cookie contains an ID character string for the current session. It contains non-personally identifiable information about which sub-pages the visitor enters – this information is used to optimize the user experience.
Data processed
None
Purpose of data processing
Analysis, statistics
Retention period
399 days
Tool name
AWSELB
Tool provider
Siteimprove GmbH
Address of tool provider
Rosenheimer Str. 143 C, 81671 Munich, Germany
Tool description
This cookie ensures that all statistics from the same session are captured contiguously.
Data processed
None
Purpose of data processing
Analysis, statistics
Retention period
Session end
Tool name
siteimproveses
Tool provider
Siteimprove GmbH
Address of tool provider
Rosenheimer Str. 143 C, 81671 Munich, Germany
Tool description
This cookie is used to track the sequence of pages viewed by the visitor during the website visit.
Data processed
None
Purpose of data processing
Analysis, website statistics
Retention period
Session cookie – is deleted after you have closed your browser.
Marketing
We use marketing cookies so that we can provide you with relevant and interest-based content when you visit our website. You can read about which cookies we use here.
Tool name
Facebook Pixel
Tool provider
Meta Platforms Ireland Limited
Address of tool provider
4 Grand Canal Square, Grand Canal Harbour, Dublin, D02, Ireland.
Tool description
Used by Meta to serve ads, measure and improve ad relevance, and offer advertising products on Meta.
Data processed
Ads Viewed | Pages Visited | Browser Information | Facebook Cookie Information | Facebook User ID | Geographic Location | Device Information | HTTP Header | Interactions with Ads, Services and Products | IP Address | Marketing Information | Usage Data & Behavior | Pixel ID | Referrer URL | User Agent
Purpose of data processing
Analysis | Conversion Tracking | Marketing | Social Media | Advertising
Retention period
__fbp (duration: 3 months)
Tool name
LinkedIn
Tool provider
LinkedIn Ireland Unlimited Company
Address of tool provider
LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland
Tool description
This cookie is used to obtain anonymized reports about the website target audience and the possibility of targeted advertising, e.g., in the context of retargeting.
Data processed
Device information, browser information, IP address, referrer URL and time stamp.
Purpose of data processing
Marketing, analysis, retargeting
Retention period
Cookie Name (duration: 90 days)
Tool name
Google Analytics
Tool provider
Google Ireland Limited
Address of tool provider
Google Building Gordon House, 4 Barrow St, Grand Canal Dock, Dublin 4, D04 V4X7, Irland
Tool description
Used to track website activity such as session duration, pages per session and the engagement rate of individuals using the site, along with the information on the source of the traffic
Data processed
Ads Viewed | Pages Visited | Browser Information | Facebook Cookie Information | Facebook User ID | Geographic Location | Device Information | HTTP Header | Interactions with Ads, Services and Products | IP Address | Marketing Information | Usage Data & Behavior | Pixel ID | Referrer URL | User Agent
Purpose of data processing
Ad personalization | Ad user data | Ad storage | Analytics storage