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KI im Forderungsmanagement: In diesem Bild analysieren zwei Fachleute gemeinsam Programmiercode für automatisierte Prozesse auf einem großen Bildschirm. Die Szene veranschaulicht die praktische Anwendung von Künstlicher Intelligenz (KI) und Robotic Process Automation (RPA) im Forderungsmanagement – ein Beispiel für die digitale Transformation im Forderungsmanagement.

AI and the future of debt collection

4 min.
How is AI reshaping the financial sector? In this interview, Dobrin Mirevski and Paul Baltag share their views on upcoming changes – from ethical automation to real-time decision-making.
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Innovationswettbewerb: Das Gewinnerteam stellte eine Künstliche Intelligenz (KI) vor, die eigenständig Callcenter-Anrufe entgegennehmen und abgeben kann.

Innovation contest: When employees shape the future with AI

3 min.
Now for the third time, EOS was calling on its employees to take part in the innovation contest. The goal: promoting international collaboration and enhancing performance.
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Appliance, Device, Electrical-Device, Adult, Female, Text, Woman, Person, Mobile-Phone, Washer

New payment options with the EOS service portal

2 min.
With the EOS Service Portal, EOS Switzerland offers debtors a new platform for paying debt collection claims.
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End of the Corona boom in e-commerce

The boom in e-commerce as a result of Corona measures is over, shows the current ZHAW online retailer survey. The biggest challenges in e-commerce currently lie in the increased competition and bottlenecks in personnel. Artificial intelligence, however, offers numerous opportunities.
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Annual and Sustainability Report 2023/24

Very good results in challenging times: In its 50th anniversary year, the EOS Group looks back on a demanding and successful financial year 2023/24. All key figures, business highlights and exciting throwbacks to 50 years of EOS as well as achievements and highlights of the EOS Group's commitment to its social, societal and environmental responsibility can be found in this year's annual and sustainability report.
Read the whole report

EOS Studies - This is knowledge.

Knowing what moves the economy and society: That is our claim for the market and consumer studies of EOS. Our studies, which we produce together with renowned market research institutes, offer exciting facts about customer payment behavior, payment methods, digitalization and the benefits of data. 
To our study overview
Basil Schneuwly, Head of Marketing & Communication, EOS Switzerland

Basil Schneuwly

Head of Marketing & Communication


Phone: + 41 58 411 73 03

[email protected]