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Annual and Sustainability Report 2025/26

In the 2025/26 financial year, the EOS Group once again delivered excellent results, confirming its strong position across Europe. Significant investments and a focus on sustainable business practices played a key role in this success. With resilience and innovative strength, EOS actively meets market challenges and helps shape the financial world responsibly and with a clear vision for the future.

Lächelnde Frau sitzt in einer modernen Büro-Lounge, telefoniert und arbeitet am Laptop. Im Hintergrund arbeiten zwei weitere Personen.

EOS Magazine

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Meike Fabian im Interview

Responsible AI use: Explicit guidelines at EOS

6 min.
Binding policies and processes ensure that AI is used responsibly. Meike Fabian, Chief Compliance Officer at EOS, discusses the company’s AI corporate policy in an interview.
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KI im Forderungsmanagement: In diesem Bild analysieren zwei Fachleute gemeinsam Programmiercode für automatisierte Prozesse auf einem großen Bildschirm. Die Szene veranschaulicht die praktische Anwendung von Künstlicher Intelligenz (KI) und Robotic Process Automation (RPA) im Forderungsmanagement – ein Beispiel für die digitale Transformation im Forderungsmanagement.

AI and the future of debt collection

4 min.
How is AI reshaping the financial sector? In this interview, Dobrin Mirevski and Paul Baltag share their views on upcoming changes – from ethical automation to real-time decision-making.
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Innovationswettbewerb: Das Gewinnerteam stellte eine Künstliche Intelligenz (KI) vor, die eigenständig Callcenter-Anrufe entgegennehmen und abgeben kann.

Innovation contest: When employees shape the future with AI

3 min.
Now for the third time, EOS was calling on its employees to take part in the innovation contest. The goal: promoting international collaboration and enhancing performance.
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Appliance, Device, Electrical-Device, Adult, Female, Text, Woman, Person, Mobile-Phone, Washer

New payment options with the EOS service portal

2 min.
With the EOS Service Portal, EOS Switzerland offers debtors a new platform for paying debt collection claims.
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AI and TWINT are transforming Swiss e-commerce

The boom in online retail as a result of coronavirus measures is over, according to the latest online retailer survey by the ZHAW. However, artificial intelligence offers numerous opportunities.

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EOS Studies - This is knowledge.

Knowing what moves the economy and society: That is our claim for the market and consumer studies of EOS. Our studies, which we produce together with renowned market research institutes, offer exciting facts about customer payment behavior, payment methods, digitalization and the benefits of data. 

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Contact

Basil Schneuwly, Head of Marketing & Communication, EOS Switzerland

Basil Schneuwly

Team Leader, Customer Services, Marketing & Communications


Phone: + 41 58 411 73 03

[email protected]