Privacy Policy

The privacy policy applies to data processing by:

EOS Schweiz AG 
Obstgartenstrasse 27
CH-8302 Kloten

Telefon: +41 58 411 93 01

d.bucklar@eos-schweiz.com

Data Protection Officer
Daniel Bucklar

Managing Director
Andreas Hasler

Commercial Register: 
EOS Schweiz AG, CR No.: CH-020.3.005.118-0

The data protection officer for the company EOS Schweiz AG can be contacted at the above address (please include the line ATTENTION: EOS Schweiz AG – ch.eos-solutions.com) or by email at d.bucklar@eos-schweiz.com. 

This privacy policy applies to the collection of personal data on our website and the subsequent processing of this data by us.

This data protection declaration also serves to provide information in accordance with Art. 19 of the Swiss Data Protection Act of September 25, 2020 (SR 235.1, hereinafter DSG) for data processing that we carry out outside of the collection via this website. In this respect, we will provide you with separate data protection notices for specific data processing on a case-by-case basis.

This privacy policy does not apply to data processing carried out by other companies in the EOS Group. This also applies if these other companies of the EOS Group are named with your contacts on our website and/or their services are presented on our website.

The other companies in the EOS Group will provide you with separate data protection notices for specific data processing on a case-by-case basis.

a. When visiting the website

When you visit our website ch.eos-solutions.com, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is recorded without any action on your part and stored until it is automatically deleted after 3 days:

• IP address of the requesting computer,
• Date and time of access,
• Name and URL of the retrieved file,
• Website from which access is made (referrer URL),
• Website that is accessed via our website;
• the browser used and, if applicable, the operating system of your computer and the name of your access provider.

We process the aforementioned data for the following purposes:

• Ensuring a smooth connection to the website,
• To ensure a comfortable use of our website,
• Evaluation of system security and stability and
• for other administrative purposes.

The legal basis for data processing is Art. 31 FADP. Our legitimate interest follows from the data collection purposes listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.

We also use cookies and analysis services when you visit our website. You will find more detailed explanations in sections 4 and 5 of this privacy policy.

b. When using our e-mail contact

If you have any questions, you can contact us via the e-mail address(es) provided.

In this case, your personal data transmitted with the e-mail will be stored. The legal basis for data processing for the purpose of establishing contact or concluding a contract is Art. 31 FADP.

The personal data collected by us will be deleted after your request has been dealt with, unless we are legally entitled or obliged to process it further.

We only pass on your personal data to other companies in the EOS Group or other third parties (recipients) if:

• you have given your (express) consent for one or more specific purposes in accordance with Art. 6 para. 7 and Art. 7 FADP,
• the disclosure pursuant to Art. 31 FADP is necessary for the establishment, exercise or defense of legal claims and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data,
• in the event that there is a legal obligation for disclosure pursuant to Art. 31 para. 1 FADP, and
• this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 31 para. 2 let. a FADP.
• we have the data managed on our behalf in compliance with Art. 9 FADP.

Your personal data will not be transferred for purposes other than those listed above.

We process your data in Switzerland, in the EU and, where applicable, in other countries that offer adequate protection for natural persons in accordance with the state of data protection worldwide.

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware. Information is stored in the cookie that results in each case in connection with the specific end device used. However, this does not mean that we gain direct knowledge of your identity.  

On the one hand, the use of cookies serves to make the use of our website more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our website. In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our website again to make use of our services, it is automatically recognized that you have already visited us and which entries and settings you have made so that you do not have to enter them again. 

The cookies are divided into four categories: necessary, statistics, convenience and marketing.  
The necessary cookies are required for the operation and basic function of our website. In particular, they enable the security-relevant functionality of this website. These cookies are automatically deleted after you leave the website. The data processed by the aforementioned cookies are necessary for the purposes mentioned to safeguard our legitimate interests and those of third parties in accordance with Art. 31 FADP.

Statistical cookies are used to improve our offering and to ensure that our website is designed to meet requirements and is continuously optimized. 

For this purpose, we collect anonymized data for statistics and analyses, for example to determine visitor numbers, page view statistics and user behavior and to adapt and improve our content and the website experience. The legal basis for this data processing is Art. 6 GDPR.

 The convenience cookies are used to make our website easier to use. If you visit this website again to use our services, it will automatically recognize that you have been on our website and which entries and settings you have made so that you do not have to enter them again. For example, you do not have to re-enter your user data each time you visit the website but can access the data already entered when you visit the website again. The legal basis for this data processing is your consent in accordance with Art. 6 GDPR.

We use marketing cookies to provide you with content that is relevant and of interest to you when you visit our website. The legal basis for this data processing is your consent in accordance with Art. 6 FADP.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer, or a message always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website.

Cookie Management:

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer, or a notification always appears before a new cookie is set. Each browser differs depending on the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. Follow the links below depending on which browser you are using:

• Microsoft Edge
• Firefox
• Chrome
• Safari
• Opera

However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.

We use the following cookies:

necessary

Name	Java Session Cookie
Provider	Owner of this website
Purpose	This cookie is used by the application server. It is essential for proper working of the application software. It stores no personal data.
Cookie Name	jsessionid
Cookie Duration	Session cookie - deleted after you quit your browser.

Name	cookieconsent_status
Provider	Owner of this website
Purpose	Necessary cookie to save that the cookie banner was confirmed.
Cookie Name	cookieconsent_status
Cookie Duration	60 days

comfort

Name	VISITOR
Provider	Owner of this website
Purpose	We use this cookie to serve personalized content.
Cookie Name	VISITOR
Cookie Duration	Session cookie - deleted after you quit your browser.

Name	NEW_Visitor
Provider	Owner of this website
Purpose	We use this cookie to serve personalized content.
Cookie Name	new_visitor
Cookie Duration	1 day

statistical

Name	nmstat
Provider	Siteimprove GmbH
Purpose	This cookie is used to help record the visitor’s use of the website. It is used to collect statistics about site usage such as when the visitor last visited the site. This information is then used to improve the user experience on the website. This Siteimprove Analytics cookie contains a randomly generated ID used to recognize the browser when a visitor reads a page. The cookie contains no personal information and is used only for web analytics.
Cookie Name	nmstat
Cookie Duration	Persistent – expires after 400 days

Name	AWSELB
Provider	Siteimprove GmbH
Purpose	The AWSELB cookie ensures that all page views for the same visit (user session) are sent to the same endpoint. This enables us to determine the sequence of a user's page views needed for features like Behavior Tracking and Funnels.
Cookie Name	AWSELB
Cookie Duration	Session cookie - deleted after you quit your browser.

marketing

Name	siteimproveses
Provider	Siteimprove GmbH
Purpose	This cookie is used purely to track the sequence of pages a visitor looks at during a visit to the site. This information can be used to create User Journeys and enable visitors to find relevant information more quickly.
Cookie Name	siteimproveses
Cookie Duration	Session cookie - deleted after you quit your browser.

The tracking measures listed below and used by us are carried out on the basis of Art. 31 FADP. With the tracking measures used, we want to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.

The respective data processing purposes and data categories can be found in the corresponding tracking tools in this section.

Usage of Siteimprove Analytics

This website uses Siteimprove Analytics, a web analytics service provided by Siteimprove. Siteimprove Analytics uses "cookies" - text files that are stored on your computer or smartphone to help EOS Schweiz AG analyze how visitors use the website. The information generated by the cookies about visitors' website usage is stored and processed by Siteimprove on servers in Denmark.

IP addresses are completely anonymized before collected data can be viewed by EOS via the Siteimprove Suite. It is not possible to reverse the anonymization of IP addresses or to assign IP addresses to collected data.

Shariff solution

We use Shariff buttons from the social networks Facebook, Twitter, Google+, LinkedIn and Xing on our website. The buttons are simple HTML links. We use the Shariff solution for this. With the Shariff solution, a script retrieves how often, for example, the share button on a page has been clicked: To do this, the script contacts the social network via the programming interfaces and retrieves the numbers. Your personal data is not transmitted. Instead of your IP address, only our server address is transmitted to Facebook, Google and Twitter. You are only in direct contact with Facebook, Google or Twitter when you become active. Before that, the social networks cannot collect any data about you. As long as you do not click on a link to share content, you remain invisible to the networks. If you click on the link, the obligation to provide information about data collection and processing no longer lies with us, but with the operator of the social network.

You have the right:

• to request information about your personal data processed by us in accordance with Art. 25 FADP. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data if it was not collected by us, as well as the existence of automated decision-making (Art. 21 FADP) including profiling within the meaning of Art. 5 let. f FADP and, if applicable, meaningful information about its details;
• in accordance with Art. 32 para. 1 FADP, to immediately request the correction of incorrect or incomplete personal data stored by us;
• to request the deletion of your personal data stored by us in accordance with Art. 32 para. 2 let. c FADP;
• to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing;
• to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller in accordance with Art. 28 para. 1 FADP;
• to revoke your consent once given to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future and
• to file a complaint with the FDPIC in accordance with Art. 49 FADP or to lodge a complaint in accordance with Art. 32 para. 2 FADP.

If your personal data is processed on the basis of legitimate interests in accordance with Art. 31 FADP, you have the right to object to the processing of your personal data in accordance with Art. 32 FADP if there are reasons for this arising from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.

If you wish to exercise your right of revocation or objection, simply send an e-mail to info@eos-schweiz.com with the following information in the subject line: EOS Schweiz AG - ch.eos-solutions.com.

We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual website of our Internet presence is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

This privacy policy is currently valid and was last updated in March 2024.

It may become necessary to amend this privacy policy as a result of the further development of our website and services or due to changes in legal or regulatory requirements. You can access and print out the current privacy policy at any time on the website at https://ch.eos-solutions.com.

Status: March 15, 2024