We are experts in the field of international receivables management: fiduciary collection, debt purchase and business process outsourcing. With tailored services for business customers and consumers.
We create win-win solutions that make your cash flow. Always in a way that suits you and your costumers. Because we know that todays debtors sometimes couldt be your future customers. And you can concentrate on the future growth of your company.
Changing finances for the better. We give our best every day to achieve this goal. As part of the globally active EOS Group, we are a leading technology-based investor in receivables portfolios and an expert in the processing of outstanding receivables. The highest quality standards go hand in hand with clearly defined values and a practiced Code of Conduct. We use modern analysis processes as well as customized software and realistic calculations - these are the foundations of our success. We combine experience with innovation and are constantly developing our services. You can rely on this at all times.
The guiding principles of the EOS Group are determination and integrity: determination because we want to bring our commissions to a successful conclusion, reliably and with resolution. Integrity because we approach every situation with an open and versatile mind, in order to single out the best possible solution for all partners. We work together with our customers as service providers and partners. We view the debtors as the customers of our clients. We are determined to identify cooperative solutions with everyone involved.
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Hide detailsEOS. Changing finances for the better.
Clear values, high quality
The international values of the EOS Group are set out in our Code of Conduct. This Code of Conduct guides our day-to-day work. It defines how EOS approaches its work, and how we treat our customers, debtors, employees and partners: with high standards and with great respect.
The keys to our success:
We develop individual solutions for every customer
Thanks to well-trained employees, we have high-performance teams. We concentrate on mediating, amicable dialogue with all parties
We respect your customers and search for solutions that take account of the individual situation of everyone involved
Certified quality
ISO-certified information security management
ISO/IEC 27001 is the world's best-known standard for information security management systems (ISMS). It promotes a holistic approach to information security: reviewing people, policies and technology.
The ISMS at EOS Switzerland is ISO/IEC 27001 certified. We use the information security management system as a tool for risk management, cyber resilience and operational excellence. The continuous review and improvement of processes in accordance with internationally proven procedures and principles helps us to proactively identify and eliminate risks.
In December 2023, the EOS Group received an excellent ESG risk rating from the renowned rating agency Morningstar Sustainalytics. We were given a score of 10.2 (low risk), putting us in the top two percent in our Consumer Finance sector.
Together with our partners, customers and the future generation, we are shaping a world in which sustainability is a priority for everyone.
ESG stands for "Environment", "Social" and "Governance".
The Code of Conduct of the national association of debt collection, Inkasso Suisse, contains clear and binding professional requirements for all members, which are sanctioned by the Ombudsman's Office in the event of non-compliance. With the Code of Conduct, Inkasso Suisse safeguards the interests of creditors and at the same time protects consumers from abuse and holds members accountable.
EOS has compliance with the Code of Conducts verified on a voluntary basis by an independent certification body in all its subsidiaries throughout Switzerland. EOS Switzerland has successfully passed this verification. Swiss Safety Center Ltd certifies that EOS fully complies with the requirements of the Code of Conduct of the National Association of Collection Suisse.
Swiss Debt Collection Association. The companies within the association are responsible for the collection of debt worth more than 10 billion Swiss francs. The association aims to promote a supportive business environment and optimum economic conditions.
We also focus on "Swissness" in our sponsoring activities.
EOS Switzerland provides financial and non-material support to various initiatives and institutions in Switzerland. In addition to our business sponsorship of the Prix SVC WR Zurich and the ZHAW online retailer study, we are also involved regionally and support various popular sports clubs.
The Prix SVC puts exemplary companies in the public eye. It highlights their success factors and promotes the exchange of ideas between entrepreneurs. The sponsor and initiator of the Prix SVC awards is the Swiss Venture Club, one of the largest and most important networks for entrepreneurs in Switzerland with over 3,000 members from all sectors and regions.
As a Silver Partner, EOS supports the annual representative online retail study conducted by the E-Commerce Lab at the Institute of Marketing Management at the Zurich University of Applied Sciences (ZHAW).
The Kloten-Dietlikon Jets floorball club is one of the top clubs in Switzerland. The club is committed to promote sports and teamwork values and boasts an extensive youth section.
EOS Switzerland supports the KD Jets as a silver sponsor.
Pallamano Ticino is a sports association that aims to promote the sport of handball in Ticino. The program is aimed at young people between the ages of 6 and 16.
As a sponsor, EOS Switzerland donates the platform at Pallamano Ticino to the financial education initiative "ManoMoneta".
EOS is the only major receivables service provider in Switzerland with its own offices in the German, French and Italian speaking parts of Switzerland.
In receivables management, language barriers, cultural differences and different legislation can become a major challenge for business success. With the international debt collection service from EOS, you can reach your defaulting payers successfully and legally - regardless of the country and language.
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